Event Details

On completion of this course you should be able to:

  • Identify the types of healthcare organizations.
  • Explain the unique aspects of managing human resources in healthcare organizations.
  • Discuss several of the human resource challenges existing in healthcare.
  • Explain how healthcare HR planning contributes to the attainment of organizational strategies and objectives.
  • Define HR planning in healthcare organizations.
  • Describe the orientation, training, and staff development requirements of the joint commission.
  • Explain the nature of safety, health, and security in the healthcare workplace.
  • Identify the various aspects of occupational safety and health administration compliance.
  • Discuss the challenges that confront healthcare employers in providing benefits and variable pay programs.

Course Outlines

The Nature and Challenges of Healthcare HR Management           

  • Healthcare HR Insights          
  • Nature of Healthcare Organizations             
  • The Current State of Healthcare       
  • The Future of Healthcare      
  • HR Challenges in Healthcare 
  • Joint Commission on Accreditation of Healthcare Organizations    
  • The HR Function in Healthcare          
  • HR Management Activities   

Healthcare HR Competencies, Structures, and Quality Standards  

  • Healthcare HR Insights          
  • Competencies for Healthcare Management and HR
  • HR Departments and Healthcare Organizational Charts      
  • Measuring Healthcare HR Management      
  • Joint Commission (JCAHO) and Healthcare Management   

Strategic HR Management   

  • Healthcare HR Insights          
  • Management of Human Assets in Organizations     
  • HR Management Roles         
  • The HR Strategic Planning Process   
  • Elements of Successful HR Planning 
  • HR Management Challenges 

Legal Issues Affecting the Healthcare Workplace   

  • Healthcare HR Insights          
  • Equal Employment Opportunity        
  • Affirmative Action     
  • Gender Discrimination and Sexual Harassment       
  • Age Discrimination    

Organizational Relations and Employee Retention in Healthcare  

  • Healthcare HR Insights          
  • Individual/Organizational Relationships       
  • Job Satisfaction and Organizational Commitment   
  • Retention of Human Resources        
  • Work/Life Balance     
  • Retention Management Process  

For whom: Relevant Healthcare Practitioners


The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.

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