Author: SAFESAAC Consulting

INTRODUCTION TO PUBLIC RELATIONS

Define Public Relations and explain its value

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STRATEGIC THINKING AND BUSINESS PLANNING

Learn how to develop a plan to achieve the goals you want for you and your organization

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EXCELLENCE IN CUSTOMER SERVICE IN HOTELS

A hotel customer service training program designed for the hotel and hospitality industry to maintain and enhance customer service standards. Specifically designed for the hotel and hospitality industry.

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BEST PRACTICE AND CAPACITY BUILDING FOR SECRETARIES, PERSONAL ASSISTANTS AND ADMIN OFFICERS

To teach best practice capacity building techniques necessary for superstar performance for secretaries, personal assistants and administrative managers

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THE EFFECTIVE SECRETARY

To teach best practice in secretarial administration needed to produce first class, efficient and effective secretaries.

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EXCEPTIONAL CUSTOMER SERVICE FOR HOTEL INDUSTRY

There’s that word Exceptional… we don’t hear it very often do we… so if we strive for exceptional customer service… are we aiming to high?

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HOTEL HUMAN RESOURCES MANAGEMENT

One course required for hotel tourism is hotel human resources management. This course teaches prospective hotel employers and owners how to treat employees.

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TEAM BUILDING AND LEADERSHIP SKILLS FOR THE MEDICAL TEAM

Composition of the medical team
Importance of each professional roles in the team

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HUMAN RESOURCE MANAGEMENT FOR HEALTHCARE PROFESSIONALS

Identify the types of healthcare organizations.

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EXCELLENCE IN FINANCIAL AND MANAGEMENT ACCOUNTING IN EDUCATIONAL SECTOR

On successful completion of the course participants will be able to:
Demonstrate knowledge of the main principles behind the preparation and interpretation of financial statements;

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